For a second consecutive year, LuLu Hypermarket, the prominent regional store, won the distinguished ‘Service Hero 2022 Customer Support Assessment’ honor, after consumers in Kuwait voted the seller as the ‘Finest Grocery store 2022’ in Kuwait. This is the 4th time that LuLu Hypermarket is being picked for this annual award, after having actually won the ‘Service Hero Service Evaluation Honor’ in 2013, 2014, as well as 2021 in the ‘Best Specialized Shop’ category. In a media declaration issued after receiving the ‘Solution Hero 2022’ honor, top LuLu Hypermarket monitoring in Kuwait shared their thankfulness and also appreciation to all their valued clients, well-wishers, as well as various other stakeholders for their frustrating vote of confidence in the brand.
The declaration likewise underlined the hypermarket’s satisfaction in winning the Arab world’s only customer complete satisfaction index that is based exclusively on consumer assumptions. The declaration added: “As a liable store, it is our dedication as well as obligation to our faithful clients in Kuwait to facilitate efficient, conveniently obtainable, and also easily located retail electrical outlets, where consumers have the ability to purchase quality items at the most effective affordable rates in a world-class purchasing setting.
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“We likewise assign the utmost concern to improving as well as refreshing the item range offered on our racks so as to satisfy the tastes, needs, demands, as well as choices of clients. Our future plans consist of better extending our item variety to satisfy the demands of numerous sectors of our client base, as well as enlarging our network to get to all areas of the nation in the most efficient fashion.” The honor is extensively viewed as a refl ection of the entrenched loyalty and also popularity that the brand name and its customer-oriented services appreciates among buyers in Kuwait.
LuLu Hypermarket won the 2022 honor adhering to an in-depth and rigid assessment treatment that assessed various requirements throughout several solution dimensions. Among the dimensions examined by the index evaluators were quality as well as variety of the hypermarket’s item array, integrity as well as rate of service distribution, team mindset, and comfort of area and also value to cost, along with store hygiene, product schedule as well as the effectiveness and also capability of their online existence. In this year Lulu hypermarket has revealed strategies to open 5 even more new electrical outlets in Kuwait. These brand-new jobs are expected to provide customers with an improved buying experience as well as accessibility to a larger range of products. The top racking up brand names on general customer fulfillment in each solution group, which met the minimal ballot demands, were after that granted pole-position prizes. Introduced in 2010, the Solution Hero Honors are the only nationwide index which awards rewards based exclusively on consumer feedback. The assessment is overseen by an independent consultatory council.
Last Updated: 14 March 2023
